In-Store Credit Policy
Last updated: 14 October 2026
In-Store Credit is a balance in Canadian dollars on your Fantasy Forged customer account. You can spend it at the counter at 113 Broadway, Orangeville, or online at fantasyforged.ca.
How you get it
- Selling singles to us and choosing store credit as your payout. For singles, store credit offers are higher than cash offers, and the buylist shows both before you submit. Bulk is paid at the fixed rates on Selling Your Bulk.
- A refund where you choose store credit instead of a refund to your card.
- Event prizes and promotions, when we say the prize is store credit.
Credit goes on the customer account for the email address you gave us. If you don't have an account with that email yet, we create one for you. Player Rewards points are separate: they become discount codes, not store credit (see Player Rewards).
Spending it online
- Sign in to your account at fantasyforged.ca with the email address your credit is on. Credit can't be used in guest checkout.
- At checkout, choose Apply store credit. Your whole balance is used, up to the order total; online you can't pick a smaller amount. Pay anything left with a card or PayPal.
Credit can pay for the whole order, including shipping and tax. It can only be used when you check out in Canadian dollars.
Spending it in store
Tell us at the counter how much of your credit you'd like to use. We look up your account and take that amount from your balance. Your receipt is the record of an in-store purchase.
Rules
- It isn't cash. Credit can't be withdrawn, paid out, or refunded to a card.
- It's yours alone. Credit can't be moved to another person's account. We may ask for ID before using a balance in store.
- It doesn't expire.
- Tax works as normal. Sales tax is charged on the full price of taxable items, and your credit can pay the tax.
- Discount codes still work. A discount is taken off first, then your credit pays the rest.
- Refunds go back as credit. If something you paid for with credit is refunded or cancelled, that part goes back on your balance.
Checking your balance
Sign in to your account at fantasyforged.ca, where your balance shows in your account details and at checkout. You can also ask at the counter.
Under 18
A parent or guardian has to approve any buylist payout to someone under 18, including store credit; see the Buylist Policy.
Changes
We may update this policy. A change never reduces a balance you already hold.
Contact
support@fantasyforged.ca Ā· +1 519 261 1993 Ā· Fantasy Forged, 113 Broadway, Orangeville, Ontario L9W 1K2 Ā· Fantasy Forged is operated by Fantasy Forged: Cards and Collectibles LTD.
Related: Buylist Policy Ā· Refund Policy Ā· Player Rewards
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